FAQs

Unlike burial, cremation is irreversible. This requires us to be extra diligent in obtaining cremation authorization from the legally identified next-of-kin, as well as those from any necessary agencies. During these 48-72 hours, the deceased will be held in a secure, refrigerated environment.

Generally speaking, yes. The degree to which you can participate may differ from crematory to crematory depending on their facilities. Please speak with your Funeral Director if this is important to you or another family member.

The BAO (Bereavement Authority of Ontario) regulations guarantee you're right to purchase a cremation urn from a third-party source. Your Funeral Director cannot prevent you from, nor charge you an extra fee for, the purchase of a third-party cremation urn.

There are many options, including taking them home, scattering on land or sea, keepsake jewelry, or meaningful pieces of art. There is no have-to-do, only want-to-do. Be patient; the right way to care for them will surface in time.

Usually it takes 3-4 hours for the process. A cool-down follows, and then the cremated remains are processed for a uniform appearance (this can take up to 5 business days).

Yes, a casket in the form of a basic container is required for Cremation or Burial. Keep in mind that some caskets cannot be used for cremation because they are made of materials that will not burn.

In Ontario, you are not required by law to embalm a body. Embalming is not included in our Simple Cremation or Burial packages.

Everyone deserves a dignified, Simple Cremation. If the deceased does not have enough money to pay, please do not hesitate to let us know when we will consider ways to assist. You may also apply to a local municipality for financial assistance. There are also Death Benefits of up to $2,500 available through CPP that we can assist you to apply for.

In order: 1. Estate trustee, Executor or Executrix named in the Will or appointed by court. 2. Spouse. 3. Adult Children. The Provider may ask for photo ID and proof of authority before making arrangements.

You can pay the money to the Provider to be held “in trust”. Your money will be held safely at a bank, trust company or with an independent trustee. It will earn income over the years until it is needed. You may cancel your prepaid contract at any time before services are provided.

You may bury or scatter remains in a designated part of a cemetery, place them in a columbarium niche, scatter on private property with consent, scatter on unoccupied Crown lands, or take them out of Ontario, following applicable laws. For more information, visit the Bereavement Authority of Ontario.